The Primary Way in Which Relationship Selling Creates Customer Value

question 88

Multiple Choice

The primary way in which relationship selling creates customer value is

• A)by assigning a single sales representative to a single customer.
• B)by learning the customer's needs and tailoring solutions to the customer's problems in order to maintain a long-term relationship of trust and respect.
• C)by guaranteeing fair and equitable prices for each client regardless of the size of the purchase.
• D)by providing cumulative discounts based on customer loyalty and the length of the customer relationship.
• E)by guaranteeing fair and equitable sales practices for each client regardless of the size of the purchase.

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Definitions:

Psychoanalytic Institute

An educational institution dedicated to the study and practice of psychoanalysis, a therapeutic approach that focuses on unconscious processes as they are manifested in a person's behavior.

Psychiatrist

A medical doctor specialized in the diagnosis, treatment, and prevention of mental illnesses and disorders.

Mental Disorders

Conditions that affect mood, thinking, and behavior, often leading to distress or impairment in daily functioning.

Psychology

The scientific study of the mind and behavior, encompassing various aspects of human experience and including both normal and abnormal behavior.