The Primary Responsibility of Order Takers Is

question 142

Multiple Choice

The primary responsibility of order takers is

• A)to "preach" the benefits of a new product or service, to a customer, rather than close the sale.
• B)to preserve an ongoing relationship with existing customers and maintain sales.
• C)to build market share in his or her territory.
• D)to convince a customer to switch to a higher priced item, even if it is not their first choice.
• E)create a sense of goodwill not only to the brand but to the entire product class.

---

Definitions:

VFD

A device known as Variable Frequency Drive controls electric motors by altering the voltage and frequency that are delivered to the motor.

Affinity Laws

Mathematical relationships that describe the impact of changes in speed, diameter, and density on the flow, pressure, and power of a fluid in a system.

Operating Quadrants

The four sections of a graph, typically in motor control applications, representing different modes of operation such as forward/reverse and motoring/generating.

Torque

A measure of the force that can cause an object to rotate about an axis, fundamental to the operation of electric motors and mechanical systems.