Figure 13-6 -H&R Block (Figure 13-6 Above) Is an Example of a Example

question 57

Multiple Choice

Figure 13-6
-H&R Block (figure 13-6 above) is an example of a __________ franchise system.

• A)service-sponsored
• B)wholesaler-sponsored
• C)horizontal-marketing
• D)administered-sponsored
• E)customer-generated

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Definitions:

General Adaptation Syndrome

A theoretical model describing the body's short-term and long-term reactions to stress, incorporating stages of alarm, resistance, and exhaustion.

Exhaustion Stage

The third stage of the general adaptation syndrome, which occurs if the organism fails in its efforts to resist the stressor.

Primary Appraisal

A cognitive evaluation of a potentially stressful event to determine whether its effect is positive, irrelevant, or negative.

Potential Stressor

Any event, situation, or condition that has the possibility to cause stress.