When Sherman Bought Gas, He Noticed the Convenience Store Offered

question 14

Multiple Choice

When Sherman bought gas, he noticed the convenience store offered him a 3 percent reduction in price if he paid cash rather than used his credit card.The convenience store was offering him a

• A)trade discount.
• B)cash discount.
• C)promotional allowance.
• D)rebate.
• E)functional discount.

---

Definitions:

Behavioural Science

The study of the interactions among organisms and their environment, focusing on the psychological, social, and biological aspects of behavior.

Organisational Effectiveness

The measure of an organization's efficiency in achieving its goals and objectives with the optimal use of resources.

Lewin's Planned-Change Process

A model that outlines the steps for successful organizational change: unfreezing, changing, and refreezing.

Managers

Responsible for and support the work of others.