Intangible Activities or Benefits That an Organization Provides to Satisfy

question 106

Multiple Choice

Intangible activities or benefits that an organization provides to satisfy consumers' needs in exchange for money or something else of value are referred to as __________.

• A)services
• B)enhancements
• C)performance factors
• D)marketing activities
• E)customer facilitation

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Definitions:

Motivate Employees

The process of encouraging or inspiring staff to perform their jobs more effectively and with greater enthusiasm.

Politeness

Behaving in a respectful and considerate manner towards others to maintain positive social relationships.

Reimbursed

Compensated or paid back for expenses that have been incurred.

Itemized Expenses

A detailed listing of individual costs or expenditures, typically used in financial documentation to provide clarity and accountability.