Services Can Be Classified in Several Ways, According to Whether

question 281

Multiple Choice

Services can be classified in several ways, according to whether they are delivered by people or equipment, government agencies, and

• A)whether they are profit or nonprofit.
• B)their organizational culture.
• C)how many employees they have.
• D)whether they are environmentally involved.
• E)whether they are owned by individuals or corporations.

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Definitions:

7-Point Scale

A rating system used in surveys and questionnaires, allowing respondents to indicate their opinion or preference on a seven-level scale.

5% Significance Level

A threshold in hypothesis testing indicating that the probability of observing the data, assuming the null hypothesis is true, is less than 5%.

Wilcoxon Rank Sum Test

A nonparametric statistical test used to compare two independent samples to assess whether their population mean ranks differ.

Total Rankings

A method of ordering or arranging items according to their overall score or performance on certain criteria.