Practices That Include Filing Warranty Claims After the Claim Period

question 164

Multiple Choice

Practices that include filing warranty claims after the claim period, misredeeming coupons, making fraudulent returns of merchandise, providing inaccurate information on credit applications, tampering with utility meters, tapping cable TV lines, duplicating copyrighted music and software, and submitting phony insurance claims are examples of

• A)normal and reasonable consumer behavior.
• B)unethical practices of consumers.
• C)acceptable business costs.
• D)costs to be passed along to shareholders.
• E)violations of the Consumer Bill of Rights.

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Definitions:

Closed Shop

A form of labor agreement in which an employer agrees to hire union members only, and employees must remain members of the union at all times.

Union Shop

A workplace where employees are not required to join the union in order to be hired, but must join within a specified period of time after employment.

Equal Pay Act

A law that prohibits wage discrimination based on sex, ensuring that men and women get equal pay for equal work.

Native American

A member of the indigenous peoples of the United States, including both American Indian and Alaska Native groups.