In a Survey Conducted Immediately After the World Trade Center

question 90

Multiple Choice

In a survey conducted immediately after the World Trade Center attack, 47 percent of the women who responded to the survey said they would not treat themselves to small luxuries like manicures and 54 percent said they would not buy any expensive clothes.The results of this survey most directly relate to __________ forces within the environmental scan.

• A)economic
• B)regulatory
• C)competitive
• D)cost
• E)legal

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Definitions:

Warranty Expense

Costs a company incurs due to servicing or replacing products under warranty.

Expense Warranty Accrual Method

An accounting method where expected future warranty claim costs are estimated and recorded as an expense at the time of sale.

Liability For Warranties

The responsibility of a company to cover costs of addressing defects or repairs under warranty for sold products.