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FIGURE 1-4
-In Figure 1-4 above, the marketing program is designed for
Reciprocity Norms
Social norms that dictate that we should treat others as they treat us, leading to mutual benefit or support.
Reciprocity Norm
A social expectation that people will respond to each other in kind, returning benefits for benefits and responding to harms with either retaliation or forgiveness.
Social-Responsibility Norm
An expectation that people will help those dependent upon them.
Deindividuation
A psychological state characterized by reduced self-awareness and diminished personal responsibility, often occurring in group settings.
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Q180: Box "A" in Figure 2-7 above represents
Q285: In 2003, Kodak's traditional film sales were