One Negative Outcome of Complex Compensation and Incentive Programs Is

question 60

Multiple Choice

One negative outcome of complex compensation and incentive programs is they may lead to ____________ among salespeople.

• A) Reduced benefits
• B) Confusion
• C) Increased perks
• D) Vertical salary compression
• E) Alternative contest complaints

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Definitions:

Spam

Unsolicited e-mail.

Unsolicited E-mail

Unrequested and often unwanted email, typically in the form of spam or junk mail, which can be a security risk or a nuisance.

Channel Conflict

The alienation of existing distributors when a company decides to sell to customers directly online.

Alienating Customers

Alienating customers refers to actions or policies by a business that drive customers away, often due to poor service, product dissatisfaction, or feeling undervalued.