Which of the Following Methods for Evaluating the Effectiveness of Sales

question 18

Multiple Choice

Which of the following methods for evaluating the effectiveness of sales training is most frequently used?

• A) Knowledge tests
• B) Course evaluation
• C) Training staff comments
• D) Co-workers' appraisals
• E) Bottom-line measurements

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Definitions:

Discount Period

The time frame between the date of a bill's issuance and its payment due date, during which a payment discount may be available.

Payment

A transaction in which money is exchanged for goods or services.

Purchase

The process of purchasing products, services, or assets by paying money or something of similar value.

Merchandise

Goods that are bought and sold in the normal course of business, typically in a retail or wholesale setting.