Mike, a Sales Rep for a Major Computer Software Company

question 6

Multiple Choice

Mike, a sales rep for a major computer software company, knows his company does not plan to maintain updates for the software. When selling the software package to customers he implies the company will continue to support the software. Mike could create a ________________ legal problem.

• A) Truth-in-lending
• B) Breach of warranty
• C) Equal employment opportunity
• D) Situational ethics
• E) Tying agreement

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Definitions:

Type A Behavior

A pattern characterized by high levels of competitiveness, self-driven ambition, impatience, and a sense of urgency, often linked to stress and health issues.

Heart Disease

A range of conditions that affect the heart, including blood vessel diseases, heart rhythm problems (arrhythmias), and heart defects you're born with (congenital heart defects), among others.

Headaches

A common condition characterized by pain in any part of the head, often related to stress, tension, or medical issues.

Communication Competency

The ability to effectively convey, receive, and interpret messages and information through verbal, nonverbal, and written expressions.