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Discuss Customer Relationship Management (CRM) and Its Three Interconnected Components

question 31

Essay

Discuss customer relationship management (CRM) and its three interconnected components with an example.


Definitions:

Deviance

Actions or behaviors that violate societal norms, which can range from minor breaches of etiquette to serious violations of law.

Socioeconomic Classes

Categories of people based on their economic status, often determined by income, wealth, occupation, and education.

Victimized

Having been made the target of wrongdoing or harm, often unjustly.

Schoolchild

An individual, typically a minor, who attends an educational institution such as an elementary or secondary school.

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