Rules and SOPs Are Used to Regulate the Behavior of Workers

question 108

Multiple Choice

Rules and SOPs are used to regulate the behavior of workers within the organization with a(n) _____________ system.

• A) bureaucratic control
• B) MBO
• C) feedback control
• D) feedforward control
• E) concurrent control

---

Definitions:

Quantity Discount

A pricing strategy where the price per unit of a product decreases as the quantity of the product purchased increases.

Cumulative

Pertaining to an increasing total achieved by progressively adding successive amounts or elements together over time.

Buying Cycle

The process that customers go through, including awareness, consideration, and decision, before making a purchase.

Prospect Objections

Reservations or issues raised by potential customers that must be addressed by a salesperson to facilitate a sale.