Examlex
Explain how managers can become better listeners.
Core Processes
are the essential and fundamental activities carried out by an organization that directly contribute to its main objectives and mission.
Process Reengineering
The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical contemporary measures of performance, such as cost, quality, service, and speed.
Customer Satisfaction
The degree to which a product or service meets or exceeds the customer's expectations.
Customer Needs
The requirements or desires of consumers that companies aim to meet with their products or services.
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