Effectively Managing Human Resources Helps Ensure That Customers Are Satisfied

question 109

True/False

Effectively managing human resources helps ensure that customers are satisfied and loyal.

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Definitions:

Bounded Rationality Model

A concept that suggests individuals make decisions based on the limited information available to them and their own cognitive limitations.

Tacit

Knowledge that is understood or implied without being explicitly stated, often difficult to transfer verbally.

Explicit

refers to something stated clearly and in detail, leaving no room for confusion or doubt.

Knowledge Management

The method of producing, distributing, utilizing, and controlling the information and knowledge within an organization.