A Nurse Practitioner Is Also a Manager in a Small

question 14

Multiple Choice

A nurse practitioner is also a manager in a small practice with three physicians. One of the medical assistants comes to her and says that another employee is falsifying her work hours. The nurse practitioner knows that the two employees don't get along. What would be the next step the nurse would take if following the problem-solving process?

• A) Collect the facts.
• B) List the options.
• C) Evaluate the potential options.
• D) Make a decision and act.
• E) Ask the other employee why she is falsifying her work hours.

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Definitions:

Political Expression

The act of expressing one's political opinions, beliefs, or ideologies through various means such as voting, protests, or social media.

Values-based Conflict

A disagreement that arises from differences in personal ethics, morals, or values.

Win/Lose Approach

A strategy or mindset focused on achieving victory or success even if it means that others must face loss or defeat.

Organizational Change

Modifications in the structure, strategies, or processes of an organization aimed at improving effectiveness, adapting to new market conditions, or fostering innovation.