In Terms of the Online Customer Experience, Connection Is Defined

question 30

Multiple Choice

In terms of the online customer experience, connection is defined as the

• A)network of formal linkages between a company's website and other sites.
• B)text, video, audio, and graphics that the website contains which appeal directly to the consumer.
• C)website's capabilities to enable commercial transactions through credit, debit, or transfer payments (PayPal, etc.).
• D)speed and ease with which a customer can move between pages on a website.
• E)website's ability to tailor itself to different users or to allow users to personalize the sitE.Text term definition - connection.

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Definitions:

Physical Social

Refers to the real-world interactions and relationships between individuals or groups in a community or society.

Value Congruence

Refers to the degree to which individuals' or organizations' values align with each other, facilitating cooperation and mutual respect.

Personal Consistency

Refers to the degree to which an individual exhibits stable behavior and attitudes over time.

Positive Feelings

Emotions that are pleasant and desirable, such as happiness, joy, or love, which contribute to positive mental health.