Examlex
Pizza Hut's most frequent customers divide into two categories: (1) __________ and (2) young adult males with active lifestyles.
Norm of Reciprocity
A social norm that suggests individuals respond to each other in kind, rewarding kind actions with kindness in return.
Obligated to Reciprocate
A moral or legal duty to return a favor or respond in kind to an action or deed done by another.
Direct Leader
An individual in a position of authority who oversees and directly influences the work of subordinates through immediate, face-to-face interaction.
Top Leaders
Individuals positioned at the highest levels of an organization who are responsible for strategic decision-making and overall leadership.
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