There Are Six Commonly Used Techniques to Deal with Objections

question 199

Multiple Choice

There are six commonly used techniques to deal with objections: acknowledge and convert the objection;__________;agree and neutralize;accept the objection;denial;and ignore the objection.

• A)postpone
• B)redirect the conversation
• C)defer to a supervisor
• D)probe by asking additional questions
• E)distract by identifying competitor shortcomings

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Definitions:

Self-Efficacy

An individual's belief in their own ability to succeed in specific situations or accomplish a task, which can influence their motivation and persistence.

Verbal Persuasion

The process of influencing or convincing others to believe or act in a certain way through the use of spoken words.

Self-Efficacy

An individual's belief in their capacity to execute behaviors necessary to produce specific performance attainments.

Law Of Effect

The principle that behaviour followed by pleasant consequences is likely to be repeated; behaviour followed by unpleasant consequences is not.