All of the Following Are Behaviorally-Related Sales Objectives EXCEPT

question 262

Multiple Choice

All of the following are behaviorally-related sales objectives EXCEPT:

• A)communication skills
• B)customer service satisfaction ratings
• C)number of new customers
• D)selling skills
• E)product knowledge

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Definitions:

Producing Efficiently

The process of manufacturing goods or delivering services in a way that minimizes waste, resources, and time while maximizing productivity and quality.

Direct Labour Hours Quantity

The total number of labor hours spent by workers who are directly involved in the production of goods or services.

Standard Cost

An estimated or pre-determined cost of performing an operation or producing a good, used in budgeting and pricing.

Actual Cost

The tangible and realized expense incurred for materials, labor, and overhead in the production of goods or services.