Customers' Perceptions Are of Vital Importance to an Organization

question 176

Multiple Choice

Customers' perceptions are of vital importance to an organization.Customer ________ can be measured with surveys or by the number of customer complaints an organization receives.

• A)satisfaction
• B)welfare
• C)lifetime benefit
• D)value
• E)responsibility

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Definitions:

Microblog Posts

Short online posts made on a microblogging platform, such as Twitter, that allow users to share brief updates, thoughts, or information.

Salutation

The greeting used at the beginning of a letter or email, typically including a form of address such as "Dear" followed by the recipient's name or title.

Letter

A written, typed, or printed communication, typically sent to a recipient via mail or delivery service.

Courtesy Title

A title or honorific used to show respect or courtesy, often without official status.