The Benefits or Customer Value Received by Users of a Product

question 97

Multiple Choice

The benefits or customer value received by users of a product is called

• A) utility.
• B) synergy.
• C) consumerism.
• D) cost-benefit ratio.
• E) customer lifetime value.

---

Definitions:

Urine Acidity

The measure of the acid content of urine, indicating the kidney's function and the body's metabolic state.

Sediment and Crusting

The accumulation and hardening of bodily fluids on the skin or wounds, often indicating a need for cleaning or medical attention.

Palpate Bladder

The physical examination technique of feeling the bladder through the abdominal wall to assess its size and fullness.

Distended by Urine

Describes a condition where a bladder or other area is stretched or swollen due to the accumulation of urine.