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Eliza and Greg are arguing over the structure of their business.Eliza believes that employees are just that, employees.Greg believes that employees are also customers, and that customers always come first.What aspect of the service-profit chain are Eliza and Greg addressing? In regards to the service-profit chain, explain why Greg may be on the right track.
Digestive System
A series of organs responsible for breaking down food into nutrients that can be absorbed by the body.
Pupils
The opening in the center of the iris of the eye, which regulates the amount of light that enters the eye to reach the retina.
Action Potential
A rapid, temporary change in electrical potential across a cell membrane, leading to the transmission of a nerve impulse along a neuron.
Electric Gradient
A difference in the electrical charge across a membrane, leading to a force that drives the movement of ions.
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