ROCI Stands for _________

question 96

Multiple Choice

ROCI stands for _________

• A) Related Observable Customer Index
• B) Return on Consumer Indicators
• C) Return on Customer Investment
• D) Relationship of Customer and Investment
• E) Response of Consumers to Investment

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Definitions:

Behavioral Styles

Patterns of action or conduct exhibited by individuals, typically in response to their environment, that characterize how they interact, communicate, and work.

William Marston

A psychologist known for his work in developing the DISC model for understanding human behavior and for creating the character Wonder Woman.

Performance Discrepancy

The gap between expected and actual performance levels in the workplace.

Managerial Potential

Describes the capability and likelihood of an individual to succeed in management roles, based on qualities like leadership, decision-making, and communication skills.