The Emerging View Among Change Management Experts Is That Resistance

question 52

Multiple Choice

The emerging view among change management experts is that resistance to change:

• A) needs to be seen as a resource.
• B) refers to the fact that employees are happy with the status quo and can perform well only in the status quo.
• C) is the change agents' distorted perception of employee behavior based on their own doubts about the success of the change process.
• D) indicates that change is not required in the organization.
• E) is an impediment to change.

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Definitions:

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A method of constructing materials or items with four layers, often used for added durability or insulation.

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The act of breaking or failing to observe a law, agreement, or code of conduct.

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Legal compensation sought by a purchaser when a seller fails to fulfill the terms of a contract, such as defects in goods or delays in delivery.