ABC Corp Selected Employees from Across the Organization to Find

question 67

Multiple Choice

ABC Corp selected employees from across the organization to find new ways to serve its customers.The team operated independently of the main organization and experimented with new service delivery approaches.This team is most similar to:

• A) the sequential approach to organizational change.
• B) a parallel learning structure.
• C) the appreciative inquiry approach to organizational change.
• D) the process of diffusing organizational change.
• E) the process of creating an urgency to change.

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Definitions:

Sufficiency Threshold

Sufficiency threshold refers to the minimum level of resources, information, or inputs required to achieve a satisfactory outcome or make a decision.

Systematic Processing

A mode of information processing that involves careful and thoughtful consideration of all available information and evidence.

Heuristic

A simple, efficient rule or method used to make decisions, learn something, or solve problems quickly.

Door-In-The-Face Tactic

Multiple-request technique to gain compliance, in which the focal request is preceded by a larger request that is bound to be refused.