When People Experience Procedural Injustice,they Tend To

question 63

Multiple Choice

When people experience procedural injustice,they tend to:

• A) engage in more organizational citizenship behaviours.
• B) engage in counterproductive work behaviours.
• C) more likely to comply with higher authorities in the future.
• D) All of the answers are correct.
• E) engage in more organizational citizenship behaviours and are more likely to comply with higher authorities in the future.

Understand the fundamental concepts of operations management.

Analyze productivity and its improvement.

Identify and differentiate between service and goods production characteristics.

Appreciate the importance of knowledge-based services.