When Employees Have Higher Job Satisfaction They Tend To

question 23

Multiple Choice

When employees have higher job satisfaction they tend to:

• A) provide friendlier service to customers.
• B) get angry at customers more often than when they were dissatisfied with their jobs.
• C) provide the same quality of customer service as when they were dissatisfied with their jobs.
• D) provide more consistent service to customers because of their longer employment in the job.
• E) provide friendlier and more consistent service to customers, because of their longer employment in the job.

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Definitions:

Extra Curricular Sports

Athletic activities that are conducted outside the regular academic curriculum, often through educational institutions.

Categorize Priorities

Categorizing priorities involves organizing tasks or objectives based on their importance and urgency to efficiently manage time and resources.

80/20 Rule

A principle suggesting that 80% of outcomes result from 20% of all causes for any given event, often used in business and time management.

Large Blocks Of Time

Extended periods of uninterrupted time which can be allocated for specific tasks or projects.