All of the Following Are Effective E-Negotiating Practices Except ____

question 7

Multiple Choice

All of the following are effective e-negotiating practices except ____.

• A) use a blended negotiation
• B) establish common ground and interests to build mutual trust
• C) use emoticons to counter the lack of nonverbal awareness
• D) forward e-mail negotiations to the other party's immediate superior for verification
• E) proofread the entire message including addressees

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Definitions:

Cognitive Empathy

The capacity to understand another person's perspective or mental state without necessarily sharing their emotions.

Cognitive Dissonance

The psychological discomfort experienced by an individual who holds two or more contradictory beliefs, ideas, or values at the same time.

Emotional Dissonance

The conflict or inconsistency between the emotions one feels and the emotions one expresses in a professional context.

Organizationally Desired Emotions

The specific emotional states that an organization aims for its employees to exhibit, often to maintain a particular corporate image or working environment.