Generally Speaking, the Sales Function and Operations Function Differ in Objectives

question 6

Multiple Choice

Generally speaking, the sales function and operations function differ in objectives. Which of the following is NOT one of those differences?

• A)Sales prefers detailed forecasts for setting bonuses, operations prefers aggregate forecasts.
• B)Sales prefers many product variations, operations prefers few variations.
• C)Sales emphasizes revenue, operations emphasizes cost minimization.
• D)All of these.

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Definitions:

Change Process

A sequence of steps or activities that an organization goes through to effect change.

Old Routines

Established habits or ways of doing things that are often resistant to change.

Role Patterns

Refers to the typical behaviors, responsibilities, and expectations associated with particular positions or roles within an organization or social setting.

Change Management

The discipline that guides how to prepare, equip, and support individuals to successfully adopt change in order to drive organizational success and outcomes.