Which of the Following Statements Is False

question 19

Multiple Choice

Which of the following statements is false?

• A)Quality dimensions are easy to measure for tangible goods, while they are difficult to measure for services.
• B)Dimensions of service quality are similar to the dimensions of quality for tangible goods.
• C)Some firms still have a poor understanding of quality and quality management.
• D)All of these are false.

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Definitions:

Lateralization

The preference of certain brain functions or thought processes to be more prevalent in one brain hemisphere over the other.

Neurogenesis

Neurogenesis is the process of formation of new neurons in the brain, contributing to brain plasticity and regeneration.

Plasticity

the capacity of the brain to change and adapt in response to experience, injury, or environment, including the formation of new neural connections.

Environmental Influences

Factors stemming from the surrounding physical and social environment that affect an individual's behavior, development, and life outcomes.