Services Such as Such as Loyalty Programs,easy Store Access,additional Facilities

question 19

Multiple Choice

Services such as such as loyalty programs,easy store access,additional facilities like restaurants,support services for young children and infants enhance the ________ of the customers.

• A) Retailer experience
• B) Shopping experience
• C) Sales experience
• D) All of the above
• E) None of the above

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Definitions:

Decider

An individual or group responsible for making the final decision in a purchasing process, determining which products or services to buy.

Buying Center

A group of individuals within an organization who are involved in the process of evaluating and deciding on purchase decisions.

User

An individual or entity that uses or operates a product, service, system, or application.

Production Employee

A worker involved in the manufacturing or assembly process of goods in an industrial setting.