_____ Involves Treating Employees as Customers and Developing Systems and Benefits

question 97

Multiple Choice

_____ involves treating employees as customers and developing systems and benefits that satisfy their needs.

• A) Service inseparability
• B) Internal marketing
• C) Internal service value
• D) Customer advocacy
• E) Service branding

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Definitions:

Hardware

The physical components of a computer system, such as the CPU, RAM, hard drives, and so on.

Strategic

Relating to the identification and implementation of long-term or overall aims and interests.

Mass Storage Devices

Devices designed to store large amounts of data for long-term retention; examples include hard drives, solid-state drives, and tape libraries.

Magnetic Disks

Data storage devices that use magnetic storage to record and retrieve digital information using one or more rotating disks.