Intangibility of a Service Means,________

question 78

Multiple Choice

Intangibility of a service means,________.

• A) The service cannot be seen, heard, tasted, or felt by a customer
• B) You can carry a service out with you from the retailer
• C) You cannot see the product or feel it
• D) You can sense the service through the seven senses of the body
• E) None of the above

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Definitions:

Hypothesis Test

A statistical method that uses sample data to evaluate a hypothesis about a population parameter.

Operating Characteristic Curve

The operating characteristic curve is a graphical representation used in quality control to depict the probability of accepting a lot given its level of quality or defect rate.

Type II Error

The error that occurs when a false null hypothesis is not rejected, also known as a "false negative" finding.

Population Mean

The average value of a property of the members of a population, which is a comprehensive collection of individuals or objects studied.