Intangibility of a Service Means,________

question 78

Multiple Choice

Intangibility of a service means,________.

• A) The service cannot be seen, heard, tasted, or felt by a customer
• B) You can carry a service out with you from the retailer
• C) You cannot see the product or feel it
• D) You can sense the service through the seven senses of the body
• E) None of the above

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Definitions:

High-Level Executives

Senior managers and corporate officers who have significant responsibilities in directing and overseeing the operations and strategic direction of a company.

Marginal Returns

The additional output gained by adding one more unit of a particular input while keeping other inputs constant.

Transferability Of Ownership

The ability to legally transfer the title or ownership of assets or property from one entity to another.

Principal-Agent Problem

A challenge in situations where one party (the agent) is supposed to act in the best interest of another party (the principal) but may have self-interests that conflict.