To Use CRM,companies Are ____________

question 23

Multiple Choice

To use CRM,companies are ____________.

• A) Redesigning the internal structures to focus on internal and external relationships
• B) Renegotiating contracts with suppliers to cut price
• C) Focusing solely on internal relationships
• D) Focusing solely on external relationships
• E) Giving huge discounts to long time customers

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Definitions:

Telecommunications Act

The Telecommunications Act is a significant legislation that regulates telecommunications industries in various countries, aiming to foster competition, innovation, and protect consumer rights.

Media Ownership

Pertains to the control over media enterprises, determining the nature and extent of content that is broadcasted or published.

Public Service

Activities or functions performed with the aim of providing support and benefit to the community as a whole, often undertaken by government organizations.

Fairness Doctrine

A former U.S. policy requiring broadcast media to present contrasting viewpoints on controversial issues of public importance, to ensure balanced and fair coverage.