__________________ Is NOT an Element of the CRM Process Cycle

question 88

Multiple Choice

__________________ is NOT an element of the CRM process cycle.

• A) Analysis and refinement
• B) Supplier interface
• C) Customer interaction
• D) Knowledge discovery
• E) Marketing planning

---

Definitions:

Staffing Table

A detailed outline used by organizations to identify the current and future human resource requirements of each department, including job titles and the number of positions needed.

Operational Assumptions

Preconceived notions or expectations about how daily business operations should proceed or will occur.

Scenario Planning

A strategic planning method that organizations use to visualize and prepare for various future conditions or events.

Qualitative Forecasting

Prediction methods that rely on expert judgments and non-numerical information, often used for making long-term assessments.