Examlex
The most prevalent formalization mechanism of a customer-centric culture is __________.
Conflict Management
The process of identifying and addressing differences that, if left unchecked, could affect objectives.
Domination
The exertion of control or influence over others by an individual or group, often in a way that limits freedom.
Appeasement
A diplomatic policy of making political or material concessions to an enemy or potential aggressor to avoid conflict or maintain peace.
Effective Communication
The process of exchanging information, thoughts, and feelings in a way that is clear, concise, and understood by all parties involved.
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