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Are the Core Concepts of CRM New? What Is the Driving

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Are the core concepts of CRM new? What is the driving force that makes CRM possible today?


Definitions:

Romantic Relationship

An intimate and affectionate connection between two individuals, often marked by expressions of love and commitment.

Personality Patterns

Enduring patterns of perceiving, relating to, and thinking about the environment and oneself that are exhibited in a wide range of social and personal contexts.

Sidney Blatt

A prominent psychologist known for his contributions to the understanding of personality development, psychopathology, and the treatment of depressive disorders.

Self-Criticism

The act of pointing out one's own flaws and shortcomings, often harshly and without appreciating one's positive qualities.

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