A Server Expects a Group of Poorly Dressed Customers to Be

question 54

Multiple Choice

A server expects a group of poorly dressed customers to be stingy tippers and gives them poor service,so he gets the result that he expects,a very small tip.This is an example of

• A)the halo effect.
• B)selective perception error.
• C)fundamental attribution bias.
• D)self-serving bias.
• E)a self-fulfilling prophecy.

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Definitions:

Patents

Legal documents that grant an inventor exclusive rights to manufacture, use, or sell an invention for a certain number of years.

Monopoly Power

The control held by a single entity over the entire market for a product or service, allowing it to significantly influence or set prices.

Lawsuits

Legal actions taken by one party against another for the redress of grievances in a court of law.

Wal-Mart

A multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores.