Using the information provided in the table below, determine the percentage change in productivity from 2009 to 2010. 
Definitions:
Work-Related Behaviors
Actions and attitudes demonstrated by employees in a workplace setting, affecting performance and productivity.
Formal Communications
Official, structured communication that follows established channels and protocols within an organization.
Greater Challenges
Refers to more difficult or complex obstacles and tasks that require a higher level of skill, creativity, and effort to overcome.
More Responsibility
The act of assigning additional duties or tasks to an employee beyond their current role.
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