Customer Requirements That Are Expressed in the Customer's Own Language

question 83

True/False

Customer requirements that are expressed in the customer's own language is called the "voice of the customer."

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Definitions:

Matriarchal Authority

Social systems or practices where females, especially mothers, have primary power and authority in decision-making.

Education of Freedpeople

The process of providing education to formerly enslaved individuals following the Civil War in the United States.

Freedmen's Bureau

A U.S. federal government agency established in 1865 to assist freed slaves in the South during the Reconstruction period after the Civil War.

White Leagues

Paramilitary groups that formed in the Southern United States during the Reconstruction era, aiming to use violence and intimidation to restore white supremacy and overthrow Republican governments.