When It Comes to Learning,negotiators Often Fail to Apply Knowledge

question 9

Multiple Choice

When it comes to learning,negotiators often fail to apply knowledge from past situations to the present problem.Which of the following scenarios best illustrates the inert knowledge problem?

• A)A manager is confronted with a new business challenge and consults her knowledge base from previous problems in an attempt to see which past problem solving strategy might be useful in solving the current challenge.
• B)A businessman cannot make up his mind about which machine to purchase for his factory
• C)A salesperson,when confronted by a problem with a customer order,cannot remember a similar,previous situation that was in a different context
• D)A manager cannot remember the terms of an agreement made with their client and calls a co-worker to find out that information

---

Definitions:

Primary Markets

Markets in which new securities are issued and sold by corporations directly to investors.

Over-The-Counter

A decentralized market where securities are traded directly between parties without the supervision of an exchange.

Financial Intermediaries

Institutions that facilitate the flow of funds between savers and borrowers, thereby making investment more accessible.

Stockbrokers

Licensed professionals who buy and sell securities on behalf of clients, typically charging commissions for their services.