Customer Relationship Management (CRM) Software Aggregates, Manages, and Retains Data

question 58

True/False

Customer relationship management (CRM) software aggregates, manages, and retains data across the entire organization for the identification, acquisition, and retention of vendors to maximize the benefits of those relationships.

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Definitions:

Stockholders

Individuals or entities that own one or more shares of stock in a corporation, making them partial owners of the company.

Dividend Declaration

The announcement by a company's board of directors of a payment to shareholders, distributed from its earnings.

Retained Earnings

What remains of the company's net earnings after dividend payments to shareholders have been made.

Dividends Payable

A liability on the company's balance sheet that indicates the amount of dividends declared by the board of directors but not yet paid to shareholders.