Which of the Following Statements Regarding "Quality" Is True

question 138

Multiple Choice

Which of the following statements regarding "quality" is true?

• A) Over the past 20 years or so, the demand by customers for quality products and services at an affordable price has drastically changed the way companies do business.
• B) Improving quality increases sales through higher customer satisfaction and demand, reduces costs, and increases the long-term profitability of companies.
• C) Companies have focused on improving the quality of the products or the services they sell through a variety of initiatives, such as total quality management (TQM), market-driven quality, and strategic quality management.
• D) All of these are true.

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Definitions:

Gestation

The period of time between the conception and birth of an organism, often referring to pregnancy in humans.

Linear Model

A mathematical model that assumes a linear relationship between input variables (independent variables) and a single output variable (dependent variable).

Scatterplot

A scatterplot is a type of graph used in statistics to display the relationship between two numerical variables, with data points represented as dots in a two-dimensional space.

Data Set

A group of related information sets that consists of distinct parts yet can be managed as a single entity by a computer.