______________________________ Is the Process of Capturing, Storing, Retrieving, and Distributing

question 4

Short Answer

______________________________ is the process of capturing, storing, retrieving, and distributing the knowledge of the individuals in an organization for use by others in the organization to improve the quantity and efficiency of decision making.

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Definitions:

Industrial Product

Goods or services sold from one business to another for the production of other goods or services, rather than for direct consumption by the consumer.

Conviction Stage

is a phase in the sales process where the potential customer develops a strong belief in the value and benefits of the product, leading towards a purchase decision.

Salesperson's Goal

The primary objective of a salesperson, which typically involves meeting or exceeding specific sales targets or quotas within a set timeframe.

Buying Decision

The process by which a consumer decides whether to purchase a product or service, influenced by various factors.