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-Refer to Figure 11-4. Calculate the fixed overhead volume variance.
Theory Y
A management concept that assumes employees are inherently motivated and responsible, and that they work best under conditions of freedom and empowerment.
Deming
Refers to W. Edwards Deming, an American engineer, statistician, professor, author, lecturer, and management consultant known for his work in the field of quality management.
Frederick Taylor
An American mechanical engineer who sought to improve industrial efficiency and is known as the father of scientific management.
Scientific Management
A management theory that analyzes and synthesizes workflows to improve economic efficiency, especially labor productivity.
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