Keeping Palms Down While Talking Is an Indication of

question 29

Multiple Choice

Keeping palms down while talking is an indication of

• A) hostility.
• B) frustration.
• C) anxiety.
• D) agreement.

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Definitions:

Bait-and-Switch

A fraudulent marketing tactic where a product is advertised at a low price to draw customers, who are then pressured into buying a more expensive item.

Deceptive Advertising

Marketing practices that mislead or deceive consumers about the nature, characteristics, or benefits of a product or service.

Federal Trade Commission

A U.S. federal agency tasked with protecting consumers and promoting competition by preventing anticompetitive, deceptive, and unfair business practices.

Telemarketing Sales Rule

A regulation established to protect consumers from deceptive, abusive, or unfair telemarketing practices, including requirements on disclosures and consent.