The Sea Mist Hotel collects customer satisfaction data daily. Yesterday, the hotel was 99% occupied and the manager wanted to quickly assess customer satisfaction. She randomly selected 10 scores. The maximum score is 100 points. The mean score is 82.1. The 10 scores were: 
What is the standard deviation?
Definitions:
Bottoming Out
Hitting the lowest point in a declining situation, often leading to a moment of clarity or change in direction.
Experimenting
The act of conducting tests or trials to discover something unknown or test a principle.
OD Interventions
Actions and activities planned as part of organizational development to improve the organization's effectiveness.
Training Tools
Instruments or materials used to facilitate the acquisition of skills, knowledge, or competencies.
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